Creating and Maintaining Models
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About Creating and Maintaining a New Model
A categorization model must be built around how your customers are speaking about your business; borrowing a model from another business will not work. So b...
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Creating a New Model
In the Models page, click New Model. Type in a name for your new model. Select the sentiment configuration you want to use. The options available to you are ...
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Saving the Model
Model Builder supports versioning of the categorization models. This is to keep models consistent so that you have a benchmark for comparisons with previous ...
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Testing the Model
You can test the model against your verbatim set at any time. To run a test, click the Test Model button towards the upper right corner of the screen.This w...
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Viewing the Model
Once you have saved your model, you can view that model in the ‘Versions’ tab (next to the Design tab on the secondary navigation tab). All your saved versio...
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Setting Up with Genius Text Analytics
Now that you have a categorization model that is active (i.e. you have launched it), you can set up the Genius folders in Forsta Plus. Refer to the Genius pa...